Terms of service

Terms of Service

Effective Date: September 26, 2025

Welcome to Florève Maison De Joaillerie ("Florève," "we," "us," or "our"). By visiting or purchasing from our website, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"). Please read these Terms carefully before accessing or using our website.

1. General Conditions

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence. We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission from us.

2. Intellectual Property & Brand Rights

All content included on this website—including but not limited to brand logos, jewelry designs, text, graphics, photography, custom artwork, and digital assets—is the exclusive property of Florève Maison De Joaillerie and is protected by applicable copyright, trademark, and intellectual property laws. Unauthorized use of any brand elements or design concepts is strictly prohibited.

3. Products, Customizations & Pricing

  • Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product or service without liability.

  • Colors & Visual Representation: We make every effort to display the colors, materials, and fine details of our jewelry as accurately as possible. However, actual colors may vary slightly depending on your device’s display settings.

  • Handcrafted Variations: Many of our pieces feature natural elements or handcrafted details. Subtle variations in metal texture or gemstone shade are natural characteristics of fine jewelry craftsmanship and are not considered defects.

4. Accuracy of Billing and Account Information

We reserve the right to refuse or limit any order placed with us. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing or shipping address.

In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email address or phone number provided at the time the order was made. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

5. Shipping, Returns & Refunds

All purchases made through our website are subject to our Shipping Policy and Return & Refund Policy. Please review these documents prior to completing your purchase to understand our delivery schedules, eligibility terms, and refund timelines.

6. Third-Party Tools & External Links

Certain content, products, and services available via our Service may include materials from third parties or link to third-party websites (such as payment gateways and logistics providers). We are not responsible for examining or evaluating the content or accuracy of third-party platforms and do not warrant their services.

7. Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

  • For any unlawful purpose or to solicit others to perform unlawful acts.

  • To infringe upon or violate our intellectual property rights or the rights of others.

  • To submit false, misleading, or deceptive information.

  • To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality of the Service.

8. Limitation of Liability

Florève Maison De Joaillerie, our directors, officers, employees, partners, and artisans shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind resulting from your use of any of our products or services, except as provided by applicable consumer law.

9. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with applicable local and national commercial laws.

10. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

Contact Information Questions about the Terms of Service should be sent to us via our Contact page.