Contact information

At Florève Maison De Joaillerie, every detail matters—including how we care for you. Whether you have inquiries about our delicate floral-inspired designs, need assistance with order updates, or require advice on choosing the perfect piece, our client care team is available around the clock.

24/7 Digital Concierge

  • Direct Email: hello@florève.com

  • Availability: 24 Hours a Day, 7 Days a Week

  • Response Time: We strive to reply to every message within 2 to 4 hours.

How We Can Assist You

  • Custom & Bespoke Inquiries: Questions regarding personalization, size adjustments, or specialized order requests.

  • Order Support: Tracking updates, shipping inquiries, or assistance with returns and exchanges.

  • Styling & Gift Guidance: Personalized advice on matching collections, layer pairings, or selecting a piece for special occasions.

  • Press & Collaborations: Media inquiries, editorial opportunities, and brand partnership proposals.

Send Us a Message Directly

You can also reach out to us at any time using the online inquiry form on our Contact page. Simply leave your name, email address, and message, and a member of our team will get back to you promptly.